Healthcare workers on the front lines of the COVID-19 crisis are treating patients around the clock to help them recover. As a result, many workers have fallen ill and been forced to quarantine indefinitely, while some have even lost their lives. In the United States, hospitals, clinics, and other healthcare organizations are adjusting their benefits and compensation policies to support their employees during these uncertain times.
The following infographic highlights results from the Milliman Northwest Healthcare COVID-19 Pulse Survey, which summarizes key actions local healthcare employers are taking to address issues in the face of the coronavirus pandemic. For more perspective on the survey and benefits and compensation landscape, read Lauren Busey’s article “Managing benefits and compensation for healthcare workers in the time of COVID-19.”
This blog post first appeared on Retirement Town Hall.
Although it is too early to analyze actual healthcare cost data for those who have been treated for COVID-19 in the United States, historical data from patients who have sought medical attention for influenza or pneumonia may be informative for understanding patient out-of-pocket costs due to treatment for COVID-19.
This infographic, based on Milliman’s recent paper, “Potential out-of-pocket costs for patients requiring hospitalization for COVID-19,” depicts what hospital costs could look like for patients admitted for COVID-19, broken down by insurer type, geography, and age.
Having a parent with a behavioral health condition increases the likelihood that a child will develop one too. In the paper “Household dynamics in the prevalence of mental health conditions and substance use disorders,” Milliman’s Stoddard Davenport and Marissa North explore the prevalence of mental health and substance use disorders within commercially insured families in the United States to understand the likelihood of a household being affected by these conditions.
The infographic below illustrates key findings and trends from the paper.
Milliman’s triennial report, “2020 U.S. organ and tissue transplants: Cost estimates, discussion, and emerging issues” provides a summary of estimated U.S. average utilization, billed charges, and resulting per member per month costs for organ and tissue transplants. It also explores projected trends in hospital waiting times, survival rates, and emerging innovations and issues in the transplant space.
The infographic below illustrates key findings and trends from the report.
For medical malpractice insurers, market pressures continued in 2018 despite overall profitability, according to a May report by AM Best. One way to combat potential headwinds is by lowering defense costs using advanced analytic techniques. In 2017, NORCAL Group began using Milliman’s Datalytics-Defense®, which uses proprietary data-mining techniques to analyze companies’ defense cost invoices and produce actionable insights. The results shown in the case study infographic below demonstrate the extent NORCAL was able to reduce their defense costs, all the while maintaining their overall claims-with-payment ratio.
As the public discourse continues to focus on the high cost of healthcare, an increasing number of payers and healthcare organizations are turning to ride-sharing services such as Uber or Lyft for nonemergency medical transportation (NEMT). In fact, Lyft reports that nearly one-third of its passengers use the service to get to or from a medical-related appointment. The healthcare industry has also seen the emergence of a number of third-party companies, such as Circulation and Roundtrip. These companies aim to manage the NEMT experience between patients and providers like social workers or clinics.
As these options become more mainstream, numerous healthcare organizations—including health insurance plans, hospitals, provider groups, clinics, rehab centers, senior care facilities, home care centers, and physical therapy centers—have started offering ride-sharing services by partnering with these companies, with the goal of providing a meaningful benefit to beneficiaries and improving healthcare outcomes. The infographic below, based on this Milliman article, outlines a number of considerations for healthcare organizations thinking of adding ride-sharing as part of a benefit plan.